{"id":781,"date":"2020-01-17T12:52:38","date_gmt":"2020-01-17T12:52:38","guid":{"rendered":"http:\/\/www.unitedfinances.com\/blog\/?p=781"},"modified":"2020-01-17T12:52:38","modified_gmt":"2020-01-17T12:52:38","slug":"the-art-and-science-of-ecommerce-storytelling","status":"publish","type":"post","link":"https:\/\/www.unitedfinances.com\/blog\/the-art-and-science-of-ecommerce-storytelling\/","title":{"rendered":"The Art and Science of Ecommerce StoryTelling"},"content":{"rendered":"<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large\" src=\"https:\/\/www.cooladata.com\/wp-content\/uploads\/2017\/12\/Decoding-the-E-commerce-customer-journey.jpg\" width=\"500\" height=\"334\" \/><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">If you run an ecommerce business, you probably know that storytelling can help you to build more than just a <\/span><a style=\"text-decoration-line: none;\" href=\"\/blog\/top-5-business-software-tools-to-boost-your-company-profits\/\"><span style=\"background-color: transparent; color: #1155cc; font-family: times new roman; font-size: 12pt;\">business<\/span><\/a><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">. The art of storytelling in a competitive web platform is crucial for building a strong brand. The competition is ever sizzling and you need a tactic that helps you to retain your brands\u2019 competitive edge.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">Mastering the art of storytelling enables you to connect, retain and <\/span><a style=\"text-decoration-line: none;\" href=\"\/blog\/why-seo-is-needed-to-help-your-business-grow\/\"><span style=\"background-color: transparent; color: #1155cc; font-family: times new roman; font-size: 12pt;\">engage customers<\/span><\/a><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">. This way, they are inclined to keep coming back, and they become your brand ambassadors albeit passively. It&#8217;s true that the rules don\u2019t change, since it\u2019s all about helping potential customers to perceive you as a formidable <\/span><a style=\"text-decoration-line: none;\" href=\"https:\/\/keyword.com\/\"><span style=\"background-color: transparent; color: #0000ff; font-family: times new roman; font-size: 12pt;\">keyword.com<\/span><\/a><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\"> partner every time they want specific problems solved. When you master storytelling, not only will you develop a strong brand, but also you&#8217;re guaranteed that customers will always relish your product stories and they will remain loyal.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\"><img decoding=\"async\" style=\"height: 144px; margin-left: 0px; margin-top: 0px; width: 349px;\" src=\"https:\/\/lh6.googleusercontent.com\/t8o1Mu-L0y0l9_PkNf7QORp-Hup0Ak1Luc0OXpQ9QBXc9MUxrmHjOyK1cruCpwqV8nXdtG8Jto_1PR52tI178M6zeE0whwEOMuBUBBU2XmQuaY6VctEEXEpLEnGNGM0ik1rSQvg\" \/><\/span><\/p>\n<p dir=\"ltr\"><strong>Be original<\/strong><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">Storytelling around a brand isn\u2019t easy. It\u2019s not just using random words to advertise or appeal to a specific audience. The modern shopper is wiser and they will keep off your brand, if they think that you\u2019re fabricating the stories you use. To be safe, consider using authentic content that a customer can relate with. Using real-life stories and how a product helped a particular customer will give credibility to everything you say. Remember, the best brands don\u2019t hound customers with grandstanding product information. Instead, they demonstrate an understanding of customer problems and how to solve them.<\/span><\/p>\n<p dir=\"ltr\"><strong>Storytelling to Boosts Your E-Commerce Sales<\/strong><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">If you want storytelling to work for you, it&#8217;s important to explain your brand and tell <\/span><a style=\"text-decoration-line: none;\" href=\"\/blog\/4-ways-you-can-take-your-digital-marketing-from-good-to-great\/\"><span style=\"background-color: transparent; color: #1155cc; font-family: times new roman; font-size: 12pt;\">customers<\/span><\/a><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\"> what you can offer. It&#8217;s important to have an in-depth understanding of the market needs and problems you\u2019re trying to solve. Also, it\u2019s advisable that your target audience understands why your brand\/product is different or better than the rest. You are likely to succeed if you choose a specific demographic and focus on solving their problems instead of taking a jack-of-all-trades approach.<\/span><\/p>\n<p dir=\"ltr\"><strong>Leverage Real-Life Stories<\/strong><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">To make an impact with your storytelling, consider telling potential customers exciting stories about the product or service in question. It pays to replace the product descriptions with product stories. This tells your audience\/customers that you\u2019re thinking more about their problems more than the profit you will make. A brand whose stories resonate with the audience has an easy time convincing customers to buy. Remember, success only comes when you channel your resources towards understanding who your customers are and what they want.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\"><img decoding=\"async\" style=\"height: 161px; margin-left: 0px; margin-top: 0px; width: 313px;\" src=\"https:\/\/lh5.googleusercontent.com\/b87U6AcKAMpCMttKwb7Rmw2DsCsrszRQwr-bHBR6M0m8olKmA9NVvPUONG9Nw3zBakYrD2CAQsuK69e668-LuK3hf3zSw3uqex7eGnrmsIQwuZWZX-d-OMFU97zWJwFsJmzQY20\" \/><\/span><\/p>\n<p dir=\"ltr\"><strong>Storytelling Drives Brand Loyalty<\/strong><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">As an e-commerce <\/span><a style=\"text-decoration-line: none;\" href=\"\/blog\/7-b2b-effective-growth-strategies-on-a-budget\/\"><span style=\"background-color: transparent; color: #1155cc; font-family: times new roman; font-size: 12pt;\">marketer<\/span><\/a><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">, you have spent a lot to attract the right customer cluster. It\u2019s true that you want them to stay on board and become repeat customers. With the right storytelling skills, you can invoke customer emotions and keep them loyal from one buying journey to the next. When you choose the right words and tactic, your customers will always be curious to find out more about your brand. They will grab every chance you offer them to be part of the brand. As long as the customer feels valued and cherished, your brand will enjoy a constant flow of revenue and referrals into the future. Remember, you have your competition to beat and you need to proactively tell your customers why you\u2019re better than the rest.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\"><img decoding=\"async\" style=\"height: 326px; margin-left: 0px; margin-top: 0px; width: 624px;\" src=\"https:\/\/lh6.googleusercontent.com\/O-HemmDT_WE2ntbXfny37wC2uYi1i9cn4UV89jeQww6lEN_YxyrUjxAa_PzCs4nhS-kSwHneAKShlikoDAYTF64bf9KUuOaJlPfb6QqZ1p6uSQml_Xh5FnWFvOyQL32MVe4I8X0\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>Use Storytelling for Brand Awareness<\/strong><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">Storytelling in e-commerce is a way of enhancing brand awareness and fostering brand advocacy. With excellent storytelling skills, you can repurpose your story to fit different mediums and locations. You need to be adept when it comes to telling a story. Don\u2019t rely on the same old monotonous product story, since it can throw your customers off. Consider a creative way of telling the same story differently on a blog post, on your website, on a social media post or on the product description section.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"background-color: transparent; color: #000000; font-family: times new roman; font-size: 12pt;\">To make your storytelling efforts to pay off as visualized, make sure that your audience can learn more about you and your brand. It\u2019s advisable to simplify the process for new customers. You can use pop-ups or synchronise your story on the site navigation menu. Additionally, consider talking to your customers on a personalized level. If you want to convince them to buy repeatedly, storytelling will help you hack it.<\/span><\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you run an ecommerce business, you probably know that storytelling can help you to build more than just a business. The art of storytelling in a competitive web platform is crucial for building a strong brand. The competition is ever sizzling and you need a tactic that helps you to retain your brands\u2019 competitive &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.unitedfinances.com\/blog\/the-art-and-science-of-ecommerce-storytelling\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The Art and Science of Ecommerce StoryTelling&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/posts\/781"}],"collection":[{"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/comments?post=781"}],"version-history":[{"count":1,"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/posts\/781\/revisions"}],"predecessor-version":[{"id":782,"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/posts\/781\/revisions\/782"}],"wp:attachment":[{"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/media?parent=781"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/categories?post=781"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.unitedfinances.com\/blog\/wp-json\/wp\/v2\/tags?post=781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}